No Agent Life Insurance Policy

No Agent Life Insurance Policy

By James Tobin, CFP®

Critical Takeaways

  • 3 in 10 policies in the USA are "orphans"
  • New agents are assigned  Abandoned policies  
  • Many independent agents will be willng to help 
No Agent Life Insurance Policy

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Expert Review Of  No Agent Life Insurance Policy

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Reviewed by

Jim Tobin, CFP®

Why you can trust this review

At Life Insurance Help Desk, we value our editorial independence. We keep our reviews strictly factual so you can use them to make informed decisions. Life insurance carriers referred to on this site do not approve reviews. 

Having spent considerable time in my early career courting no agent life insurance policy owners,or so called policy "orphans", I can attest that there are an awful lot of them. 

If you have found yourself or a loved one in the position where you no longer have a contact for the agent who sold you your life insurance policy and you have questions you are in the right place. 

Why Does No Agent Life Insurance Policy Come About?

If you don't know your life insurance agent's name and number. don't feel bad, you're not alone. LIMRA the life insurance research association, says about 8 in 10 policy owners are in the same boat. The life insurance carriers refer to these no agent life insurance  policies as "orphans".

This situation comes about due to the incredible turnover rate in the life insurance industry. Most agents don't last more than a year or two before they decide to seek employment in a different field.

When this happens, the carrier assigns the now "orphaned" policy to a new young agent on the hamster wheel. If this new agent turns out to be a longtime employee of the carrier, you may be in luck but the odds do not favor your chances.

In addition to young agents deciding to try their luck in a different field, the carrier will also enforce exclusivity/non-compete rights. This prevents a career agent who is switching companies ( or going independent) from servicing your life insurance contract.

I know this from personal experience, having left a well known national carrier and having to tell my clients I couldn't help them with service issues.

Call Centers Help Create The  No Agent Life Insurance Policy 

Because consumers want to be able to compare rates, national call center brokerages like Select Quote or Matrix Direct have gained market share.

For consumers, this is a mistake as all agents use the same rates published by the State Department of Insurance. An independent agent will compare rates and service your policy for you.In fact ,many independent agents will offer far more selection than the national call centers.

If you were sold your policy through a call center like Select Quote  you have no servicing agent. If you have a question or would like to make a change the carrier's 800 number and bad call waiting music are in your future.

In exchange for a great deal,  that might be worth it to you. However, no trade off is necessary to get the best possible deal.

My Policy Has No Agent- What Do I Do?

If you find yourself in the situation described above, that is, as the owner of a no agent life insurance policy, you should contact an experienced independent agent.

Most  Independent agents will be willing to  review and service your policy for you.

This is important because, an experienced servicing agent can help you with the following issues:

  • Make basic administrative changes to the beneficiaries, coverage amounts, and payment methods.
  • Help save you some moolah! If your health has improved or you stopped smoking for instance there is a real chance of improving your situation
  • Let you know what you need to do  (like how much weight to lose) to reap the rewards spoken about above. For more on this subject follow the Preferred Best Project.
  • Keep you informed about conversion opportunities. This is really important if your health has slipped since you took out the policy. Conversion to permanent insurance requires no health underwriting.

Your Policy Needn't Remain An "Orphan"

If you have a life insurance policy that has not been reviewed in the last year you may be missing out on the opportunity to save money. Having an experienced independent agent review and service your policy is the best way to insure that you are getting the most out of your policy.

We offer to review our clients policies on an annual basis and walk clients through the process -should the opportunity arise to save money or otherwise improve upon the situation. Additionally we are available to answer questions and help with any changes they would like to make.

Next Step

Thank you for using the life Insurance Help Desk to research no agent life insurance policies.  If you have purchased a life insurance policy and have not heard from the agent who sold it , we would be pleased to review it with you.Just click here and drop us a note.

Bonus: The most common mistakes people make buying life insurance and how to avoid them

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